Refund policy

Returns

ALL SALES ARE FINAL!

At this current time, we do not offer refunds.

*There can be an accommodation, upon business discretion, for a 72 hour maximum return, exchange or store credit phase, depending on the request of the customer.

If you have an issue with your product, please contact us at musesupport@confianceensoibeaute.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at musesupport@confianceensoibeaute.com .

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.